The Culture Code

In The Culture Code, Daniel Coyle goes inside some of the world’s most successful organizations—including the U. S. Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs—and reveals what makes them tick. Using examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, he explains how diverse groups learn to function with a single mind. Drawing on stories of failure that illustrate what not to do, Coyle troubleshoots common pitfalls, and shares advice about reforming a toxic culture.